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Terms

These Terms and Conditions as they may be revised from time to time (Conditions) apply to the use of the MV Agusta Store website. Your use of our website constitutes your agreement to accept and be bound by these Conditions.

Please note that these Conditions are subject to change at any time and without notice, and it is your responsibility to check these Conditions regularly before ordering products. If you do not agree with the Conditions set out below, you should not use or access this website.

If you have any queries relating to these Conditions, please contact the Customer Services team before placing an order.

GENERAL INFORMATION

https://store.mvagusta.com is an official website of MV Agusta Motor SPA, whose registered office is at Via Giovanni Macchi, 144, 21100 Varese VA, Italy (“MV Agusta”).

Order fulfilment is operated by GEFCO Italia S.p.A. (“Gefco”), whose registered address is Via G. Stephenson 94, 20157 Milano. VAT 08983530158

All goods ordered, sold, purchased and supplied via https://store.mvagusta.com shall be pursuant to a contract of sale between MV Agusta and the purchaser.

In no circumstances shall use of this website (including, without limitation, the order, sale, purchase and supply of goods via this website) give rise to any contract between the purchaser and Gefco. You represent and warrant that (a) all details you provide to https://store.mvagusta.com for the purpose of ordering and/or purchasing goods via this website are true, accurate, current and complete in all respects, and that the credit or debit card you use is your own and (b) you are either eighteen years old or over or that you use this website with the permission of your parent or guardian.

ORDERING

All orders are subject to acceptance and product availability. Acceptance of an order occurs and a contract for sale and purchase arises only when the goods ordered are shipped to you.

Products available for sale change on a frequent basis and we reserve the right to make changes to products without notice. Some of our products may be available only in limited quantities.

We try to ensure that all information about our products, including prices, is accurate and up to date. However, there may be occasions when the website contains errors and inaccuracies as to merchandise size, colour, stock availability or other matters, as to which no liability is accepted. We reserve the right to correct errors and to update product information at any time. We reserve the right to change prices at any time.

The prices displayed on this website are in Euros, UK Sterling and US Dollars.

PAYMENT

All credit and debit card transactions are subject to validation checks and authorisation by your card issuer. In the event that your credit card payment is rejected or the items you have ordered are out of stock, your order will not be accepted and you will be refunded.

DISCOUNT CODES

From time to time, we may offer promotional discount codes. Unless otherwise expressly stated, such codes may only be applied to purchases of full-price items and cannot be used in conjunction with any other offer or discounts. Codes must be correctly entered at the checkout to be valid. Only one discount code may be used per order and a promotional code cannot be used after an order has been placed. Discount codes may not be used against delivery prices. Discount codes are only valid as specified at the time of issue and are subject to cancellation without notice.

RETURNS

If you find that any product you have ordered is unsuitable and you wish to return it, please inform us by email store.helpdesk@mvagusta.com within 14 days of receipt of your goods. Then provided that the goods you ordered are returned to us in the same unused condition as you received them (including packaging) within 28 days of receipt of your goods, we will refund the price you paid for the product, using the same method as your original payment to us.

If you find that any product you have ordered has been damaged in transit or it appears faulty or you receive a different product from that which you ordered, please inform us by email store.helpdesk@mvagusta.com. Provided that the goods you ordered are returned to us in the same unused condition as you received them (including packaging) within 30 days of receipt of order then, subject to availability, we will replace the item or, if stock is unavailable, we will refund the price you paid for the product. This provision does not affect your statutory rights.

Please return all goods to the following address: Via Autosole, 6, 20070 Cerro al Lambro MI, Italy. We accept no liability for goods lost in transit, and all returned goods are your responsibility until received by us. We recommend that you use Recorded Delivery, Registered Post or your local equivalent when returning any item(s) to us. The shipping costs of any returned goods remain the responsibility of the customer.

If goods are returned otherwise than in the same unused condition as you received them they will be returned to you, at your cost.

CANCELLATION

You may cancel your order at any time provided that your order has not been shipped. Please contact our Customer Service team at: store.helpdesk@mvagusta.com